Testimonials

“Located in Midwest Ohio, the Miami County Sheriff’s Office has two jails, essentially making this two projects in one.

Security Automation Systems staff onsite and in the office was extremely knowledgeable with regards to the system, the installation, as well as making sure they understood our needs and wants.  Any issues that arose were taken care of immediately and addressed to our satisfaction.  Customer service and support, though not needed much, continue to be a top priority for them and we couldn’t be happier with the outcome. 

I would highly recommend SAS for any retrofit project.  In the future as we look to build new, I will be recommending SAS to our commissioners for that project as well.”  

Captain, Michael Marion
Troy, OH

The Knox County Sheriff’s Department is located in west central Illinois, approx. four hours from Indianapolis. After receiving the contract, employees from SAS arrived to assess in detail what was needed. A date was set for the work to begin and it was estimated to take two to four weeks for completion. SAS installed a new Non-Proprietary System, which was completed in six days. We have not had any problems with our new system.

I would highly recommend Security Automation System for any of your project needs.”

Not only is Security Automation Systems staff knowledgable on designing and installing these high-tech touch screen controls, but they are diligent in programming, testing, and training the end users.

If there is an issue with one of the cameras not working they can quickly remotely dial-in and troubleshoot the problem. They are quick to respond to phone calls and emails and are always friendly and courteous.

We are very happy with the system they have provided us and I would highly recommend them.”

SAS was recommended to us through a similar jail in the State of Ohio who has just completed projects in their jail that we needed to accomplish ourselves. The projects we needed to have done was a replacement of our intercom system and then a security system upgrade.

Obviously, as a jail administrator these types of projects bring great concern. My major concerns were the costs or these projects, design, engineering, and installation. Through the process of bidding these projects we found out that the pricing we received from SAS was more than competitive and very thorough when it came time to engineering and installing these projects. I can honestly say we did not have one change order on either project and we are totally happy with the quality of the systems in which they have installed for us.

We are now looking forward to having SAS install and replace a number of cameras within our jail. We are so glad we have SAS as a partner in our facility.”

SAS helped to make this a successful project and the owner was extremely pleased at completion of the project. Peterson would recommend SAS as a Security Integrator and we look forward to the next project with them.”

We had a very outdated system since 1995 here in the jail. It was on its last leg and we began to research our options on a new system. Our IT department called around to some of the adjacent counties to see what system they had and if they would recommend it. Some has Stanley and they advised our IT department they wished they had SAS. After they were done with their researching, it was determined we would be going with SAS.

From the start of first contacting SAS, we were made to feel like we were their first priority. Once all of the financial obligations were taken care of, we were kept up to date the entire time of where they were in the process of building our system. They came on site and surveyed our layout and existing system and wiring. They were then able to start building our system.

Once the system was built, we went to their headquarters in Indianapolis and we were shown our new system and given an in depth demonstration as to how it would work. The control panel layout was very similar to our old system which made the transition for our deputies much easier to learn.

Nicole was our lead designer for the system. We were given a ballpark timeline as to how long the installation of the new system would be. Once Nicole and her team arrived here they went right to work. They worked long hours each day and we were up and running with our new system in a matter of days rather than weeks. They did not leave until all issues were resolved and the system was operating properly.

As with anything else, some issues did arise or my staff advised of some ideas as to improve it. Either a quick phone call or email to Nicole resulted in the system working as we wanted to. I would whole heartedly recommend SAS to any correctional facility looking to contract with SAS and would welcome any administrator in our area to come to our facility if they would like to see it for themselves.”

Prior to the installation of the new automation system, a group of Detention Center staff and Management visited an onsite facility located in Indianapolis, Indiana. We found their staff to be knowledgeable, professional and able to answer all of our questions.

We are very happy with Security Automation Systems and our new system. I would strongly recommend Security Automation Systems, Inc. to any facility looking for this type of work.”

The staff at SAS were incredible to work with. The team they have formed around this company is more than capable of delivering the best of service and quality to a customer. If a problem was found, they would always have a solution. When asked to provide additional input on the equipment and installation, they were able to do so with actual “real life” experiences. There was not a situation during the project that SAS could not deliver results.

It was a pleasure to work with the professionals at SAS and would appreciate to work with them again in the future.”

SAS retrofitted the touchscreen control system and data-logging system with a non-proprietary system, replacing the Allen-Bradley PLC equipment with Omron PLC equipment. Four new touchscreen stations were installed and customized for the Jail. The old analog intercom head-end system was replaced with a new Harding DXL digital intercom system head-end. An Exacq Technologies digital video recording system was installed with an interface to the touchscreens for camera call-up and display as well as a data-logging system to record security transactions on the PLC/touchscreen system.

In addition to the great job SAS did with the design and build of the system, their programming and installation was quicker than expected despite putting the system through a rigorous testing period. SAS also provided complete training to all personnel.

So this doesn’t sound like this recommendation is from the “way too good to be true” category, there was one minor issue regarding a cross connection with two intercoms that was resolved so quickly it’s hardly worth the mention. I include it to give an indication of how well SAS was on top of the entire process.

It has been many months since the project was completed and we have had zero issues. The Jail personnel are happy with the project and we at the Building Commission look like the smartest people on the planet. I can’t recommend SAS highly enough.”